The Level 2 Allergy Awareness for Those Working in the Service Sector – Free Online Course is designed to help hospitality, catering, retail, and customer service professionals understand the importance of allergy awareness in the workplace. This course provides essential knowledge to help staff recognise allergens, support customer safety, and meet their responsibilities when serving people with food allergies or intolerances.

Through accessible online learning, participants will explore key topics including common food allergens, symptoms and reactions, allergen communication, safe handling practices, cross-contamination prevention, and workplace responsibilities. The course helps learners develop the confidence needed to respond appropriately to allergy-related situations and contribute to a safer and more inclusive service environment.

Ideal for anyone working in the service sector, this free online course provides valuable training that can be completed at your own pace. By completing the Level 2 Allergy Awareness course, learners will gain a stronger understanding of allergy risks and the practical steps needed to protect customers and maintain high standards of service and safety.